Return Policy

RETURN POLICY: We’re certain you’ll be happy with your merchandise. We take extra care to fully describe our items. If you have any questions about the item(s) you are ordering, please email us before placing your order. Some products cannot be returned if they have been opened. If that rare occasion arises where you feel you must return an item, please contact us for return instructions within seven (7) days (by phone, fax or email) of receipt of your item(s). All returns must have a RMA number clearly marked on the outside of the package. Items returned must be in its original condition and in its original packaging container. Missing or damaged items will be deducted from your refund. Upon our receipt and inspection of the returned item(s), we will issue a refund for your item(s) if returned in the same condition as it was when it was sent to you excluding any shipping/insurance costs for which you were responsible. Buyer is responsible for return shipping/insurance costs, which will not be reimbursed for any reason. Returned merchandise must be received by us within ten (10) days of the date from which you contact us regarding the return. Products that include shipping, the actual shipping charge will be deducted. Returned orders may be subject to a 35% restocking fee or $25.00 which ever is greater.